Contact Us
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General Support
Questions about using Wick Metrics, account issues, or general inquiries.
support@wickmetrics.comResponse time: Within 48 hours (weekdays)
Before You Contact Us
You might find your answer faster by checking these resources:
Company Information
Legal Entity: Recycapple LLC
Operating As: Wick Metrics
State of Formation: Ohio, United States
Business Type: Limited Liability Company (LLC)
When Contacting Support
To help us assist you quickly, please include:
- Account email: The email address associated with your account
- Clear description: What you're trying to do and what's happening
- Steps to reproduce: If reporting a bug, how can we recreate it?
- Screenshots: Visual examples are incredibly helpful
- Browser/device: What browser and device are you using?
- Error messages: Copy and paste any error messages you see
Note: Never include your password in any communication. We will never ask for it.
Privacy Notice
When you contact us, we collect your email address and the content of your message to respond to your inquiry. This information is handled in accordance with our Privacy Policy. We never share your support inquiries with third parties except as required to provide support or comply with legal obligations.